This Privacy Policy describes how Nate Higginbotham Inc, doing business as SD Home Seller (“we,” “us,” or “our”), collects, uses, discloses, and protects information about visitors to thesdhomeseller.com and thesdhomesellerclass.com (the “Sites”) and clients of our real estate services. Nate Higginbotham is a licensed California real estate agent (DRE #01993621) with Premier Agency, serving San Diego County.
This policy applies whether you visit our Sites, submit a form, call us, email us, or exchange text messages with us.
SMS Terms and Conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at nate@thesdhomeseller.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: https://thesdhomeseller.com/privacy-policy
Your Information Is Never Sold or Shared
We do not sell or share your personal information, including phone numbers, with third parties for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How You Give Consent
When you provide your mobile phone number to Nate Higginbotham Inc and affirmatively agree to be contacted — for example, by checking the consent box on a form on our website, by texting us first, or by giving verbal or written permission — you consent to receive calls, emails, and text messages from us at that number for real estate services.
Consent to receive text messages is not a condition of purchasing any goods or services from us, and is never required in order to submit a form on our website.
Information We Collect
Information you provide directly
- Contact information — name, email address, mailing address, and phone number, including mobile number.
- Communication content — the contents of messages, form submissions, emails, and calls between you and us.
- Consent records — the date, time, method, and language of the consent you gave to be contacted, including by SMS.
- Real estate information — property address, property details, buying or selling timeline, price range, financing status, and other information you share with us in connection with a transaction.
Information collected automatically
- IP address, browser type, device type, and operating system.
- Pages viewed, referring URLs, and dates and times of visits.
- Information collected via cookies and similar technologies.
How We Use Your Information
- To respond to your inquiries and provide the real estate services you request.
- To contact you by phone, email, and text message in accordance with the consent you provided.
- To schedule, confirm, and remind you of showings and appointments.
- To send service updates and, where you have consented, market updates and listing alerts.
- To operate, maintain, secure, and improve our website and services.
- To comply with legal obligations, including California real estate licensing and recordkeeping requirements.
How We Share Your Information
Subject to the exclusions stated above, we may share information only in these limited circumstances:
- Service providers. With vendors who perform services on our behalf — website hosting, CRM, email delivery, and SMS delivery providers — solely as necessary and under obligations of confidentiality. They may not use your information for their own purposes.
- Transaction participants. Where you are engaged in a real estate transaction with us, and only as necessary to complete it, with parties such as escrow and title companies, lenders, inspectors, appraisers, transaction coordinators, and the opposing party's agent.
- Legal compliance. When required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Nate Higginbotham Inc, our clients, or others.
- With your direction. When you explicitly ask us to share information with a third party.
Cookies and Tracking
We use cookies and similar technologies to operate our website, remember your preferences, and understand how the site is used. You can set your browser to refuse cookies; some parts of the site may not function properly if you do. We may use third-party analytics services, such as Google Analytics, to understand website traffic.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations — including California real estate recordkeeping requirements — resolve disputes, and enforce our agreements. Records of SMS consent and opt-out requests are retained as required to demonstrate compliance with applicable messaging regulations.
Your Rights and Choices
- Text messages. Reply STOP to any message to opt out at any time. Reply HELP for assistance.
- Email. Click the unsubscribe link in any marketing email, or contact us directly.
- Phone calls. Ask us to stop calling during any call, or contact us using the details below.
- Access, correction, and deletion. You may request a copy of the personal information we hold about you, ask us to correct it, or request deletion, subject to applicable law.
California residents
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you additional rights, including the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. As stated above, we do not sell personal information. We will not discriminate against you for exercising these rights.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the site after any change constitutes acceptance of the updated policy.
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